Detail on work order were discussed with Brenda and Wilbert. The manager did a walkthrough with us showing us all of the details. Customer did complain about the carpet that it looks really bad when the sun light hits. She wants to know when are they coming back to redo. Brenda wants to be in the next walkthrough with Jenny and the manager, she has a good relationship with the customer. I think this is a good idea since I was able to see first hand her interaction with the manager and my self and it was all good.