Hi Matt, We did the pool area with bleach, water and the auto scrubber. The pool area looks good. In the women's restroom one of the sinks was clogged but we were able to make it work. The men's restroom the first urinal is clogged and we work on it multiple times but nothing. The single door on the front was found open and the alarm was not set. Everything was secured at the completion of the service. Everything was done as per the schedule & request. I will continue to work with the crew on the glass it needs improvement. They are using the right tools and chemical they just need to improve the technic. Matt please keep updated on on your satisfaction, thank you and have a great day.